Shipping and Delivery Policy

Last updated: September 16, 2026

This Shipping and Delivery Policy applies to orders placed through wofci.shop, operated by VESTAS WIND SYSTEMS A/S.

1. Order Processing

Orders are typically processed within an estimated 1–3 business days after payment has been successfully received.

Business days are Monday through Friday, excluding public holidays. Orders placed on weekends or public holidays will normally begin processing on the next business day.

During periods of high demand, promotions or public holidays, processing may take longer than usual.

2. Estimated Shipping Time

After an order has been processed and dispatched, the estimated shipping time is 8–15 business days.

The total estimated delivery time, including order processing and transportation, is approximately 9–18 business days.

All delivery times are estimates only and are not guaranteed. Actual delivery times may vary depending on the delivery destination, carrier operations, weather conditions, customs procedures, local holidays and other circumstances outside our reasonable control.

3. Shipping Costs

We offer free standard shipping for eligible orders placed through wofci.shop.

If another delivery option or an additional charge applies, the applicable shipping cost will be clearly displayed during checkout before the order is submitted.

4. Shipping Destinations

Available shipping destinations are shown during checkout. If your delivery address cannot be selected or accepted during checkout, we may currently be unable to deliver to that location.

Customers are responsible for providing a complete and accurate delivery address. Please review your shipping information carefully before submitting your order.

5. Order Tracking

Once your order has been dispatched, a shipping confirmation email containing the available tracking information will be sent to the email address provided during checkout.

Tracking information may require several business days to become active after the carrier receives the shipment.

6. Delivery Delays

Delivery may occasionally be delayed because of:

• high order volumes;

• carrier disruptions;

• severe weather conditions;

• customs inspections or clearance procedures;

• public holidays;

• incomplete or incorrect delivery information; or

• other circumstances outside our reasonable control.

If your order has not arrived within the estimated delivery period, please contact us at samitarajir6618@gmail.com. We will review the available tracking information and assist you in contacting the carrier where appropriate.

7. Incorrect or Incomplete Address

Customers must ensure that the recipient’s name, street address, house or apartment number, postal code, city, country and contact details are correct.

If you notice an error after placing your order, contact us as soon as possible. We cannot guarantee that the address can be changed after an order has entered processing or has been dispatched.

Additional delivery costs resulting from an incorrect or incomplete address may be charged where permitted by applicable law.

8. Lost, Damaged or Missing Shipments

Please inspect your order as soon as it is delivered.

If the package appears damaged, contains an incorrect item or is missing an item, contact us promptly at samitarajir6618@gmail.com. Please include your order number, a description of the issue and, where relevant, clear photographs of the package and product.

We will review the matter and provide appropriate assistance based on the circumstances and applicable consumer-protection laws.

9. Customs, Duties and Taxes

Where applicable, international shipments may be subject to customs procedures, import duties or local taxes. Any charges payable by the customer will be disclosed during checkout where they can be calculated in advance.

If such charges cannot be calculated during checkout, they may be collected by the relevant authority or carrier, subject to applicable law.

10. Returned or Undeliverable Packages

A shipment may be returned to us if:

• the delivery address is incomplete or incorrect;

• delivery is refused;

• the package is not collected within the carrier’s holding period; or

• the carrier is unable to complete delivery.

If a package is returned as undeliverable, please contact us so that we can review the available options. Additional shipping charges may apply to reshipment where permitted by applicable law.

11. Contact Information

For questions about shipping, delivery or order tracking, please contact:

Store name: wofci.shop
Operating company: VESTAS WIND SYSTEMS A/S
Email: samitarajir6618@gmail.com
Telephone: +45 97 30 00 00
Registered address: C/O Skovmarken 4, Smedevej 3, 6900 Skjern, Denmark
CVR number: 10403782
P-number: 1027373557